While Vivint reviews indicate that this home security firm is a great choice for automation and technology, it falls short when dealing with customer service. It has had to rebrand itself more than once, and has had trouble shaking off a bad reputation. It currently holds a rating of B+ with Better Business Bureau. However the company has been downgraded to an average C on many occasions.
Safewise rates Vivint at 4.6 stars
Vivint earned 4.6 stars from SafeWise. SafeWise assesses and rates home security product. It has been highly rated for its flexible contract and customer services. It's a great choice for homeowners who do not want to deal complicated wire installations and want a home alarm system.
Vivint offers an app for both iOS and Android users. You can also download the mobile app for Apple Watch owners. Download the Vivint mobile app and sign into the app using either your Apple ID (Google Play ID) or Apple ID (Apple ID).
It also includes a Starter Kit
Vivint's Starter kit is a great option to get started on smart home technology. It comes with all the necessary components to create a basic security system. Additional smart devices can be added to your starter kit if needed.
The Starter Set includes a Vivint Smart Hub with touchscreen, two door sensors as well as a motion sensor and water sensor. You also get a $100 credit for additional sensors. It all depends on your budget and needs. Vivint also offers professional install at a flat rate $99.
It offers smart locks
A smart lock can help you protect your home. These locks are often compatible with smart devices such a Google Home, Amazon Echo and Vivint security system. You can easily arm or disarm security systems with these devices. These locks can also adjust your thermostat and arm or disarm your lights. If you're away, they will turn off your lights. You can control all these devices using a compatible mobile application.
Smart locks are one of the most widely used home security systems. Vivint smart locks can be used in conjunction to its smart home ecosystem. You can use the system to control home lighting and blinds, without ever leaving your house. Using the Vivint home automation system with your smart lock will improve security and give you more control over your home security. But not all smart locks work with Vivint. So make sure you do your research.
It emits a siren
The Vivint system offers two main ways to interact with the system: through a control panel on the front door, or by downloading a mobile app. Some prefer the option of having a control panel located near the front door while others prefer the app. You can be assured that whatever method you choose you will receive all the necessary information in an emergency.
Vivint's monitoring is always available, and its home security specialists are trained to help you during an emergency. If you are unable to reach them, they will send first responders to your property. A siren sends out an alert to the emergency services.
It allows voice control
Vivint offers free trial of their voice-activated security system. After the trial, you can decide if the system's worth it. Many users have complained about the company's customer service, sales representatives and technology. 71% percent of customer reviews were negative. Customers complain about the pushy sales tactics and misleading sales pitches. They also complained about long wait times for tech support. Customers have also complained about billing problems and failing to update their addresses.
Vivint offers a free mobile app and a web console for controlling the system. It supports Amazon Alexa voice commands as well as Google Assistant. It integrates with Nest thermostats, Philips Hue smart lighting, and other devices. The app includes a button to arm or disarm the system and an icon-based taskbar that allows users to quickly access its security features.
FAQ
How do I decide between the different types of home security system?
You need to think about the potential threats that your area faces. A burglary alarm might be necessary if you live in a high-crime area. In rural areas where there are fewer burglaries, you might not need as much security.
You also need to consider whether or not you're willing pay more for these extra features. Some systems have cameras built in while others do not. Some systems let users remotely monitor their homes, while others require them to be physically present in order for you to see the footage.
What is the cost of a home security system?
A home security system is about $2,500. It may seem like a large sum, but the security and peace of mind that you will get from a home with a good system is very affordable.
What is the highest rated home security system?
ADT Pulse, Ring Alarm, Vivint Home Security Security, Protect America and Vivint Smart Home Security are the most popular home alarm systems.
Statistics
- Cove sets you free without punishing penalties and fees, unlike other security solutions that charge 75% to 100% of your remaining contract. (safewise.com)
- Depending on your insurance, 24/7 professional monitoring may qualify you for as much as 15% off your premium. (safewise.com)
- Most home security companies will charge you around 75% of the remaining term of your contract if you cancel early—and some require 100%.Related questionsWhat type of contract length can I expect from security providers?Home security system cancellation (safewise.com)
- Depending on your insurance, 24/7 professional monitoring may qualify you for as much as 15% off your premium. (safewise.com)
External Links
How To
How to test home security systems
How to test a Home Security System
The first thing you need to do is install your alarm-monitoring software on your PC. You can download the most current version from manufacturer's website. Next, set up your phone number to allow monitoring centers to route calls directly to your number. If you don't know what to do, contact your local provider for help. Now you can start testing once everything is in place.
Two main methods can be used to test your system. The first method is to use an empty device. This is basically a fake device that looks like a real one. It has the same features as the real one, but it doesn't actually work. The sound it makes when it turns on is identical to the real thing, if it was functioning properly. But there are some disadvantages to using the dummy. It doesn't provide any information about the system's actual functionality. Second, it might look suspicious to people who see it sitting around. It could also be stolen, which can cause problems.
You can also test your system manually. You will need to go through your entire system and verify that everything is working properly. For example, you'd check to ensure that the motion sensors are working properly, the cameras are recording, the door locks are functioning, etc. Make sure that you test all of these things at least once per week. Once you have tested everything thoroughly you can be confident that your system works well.